4.8 out of 5 stars, Recoup Member Survey
Recoup is a personal finance tool web app you securely connect with your financial accounts. Recoup automatically detects fees and files a refund claim, on your behalf, with your financial institution. If your financial institution decides to issue a refund, the cash is directly deposited back into your account. For Self-Service Members, Recoup provides you with all the data and know-how you need to file refund claims by yourself.
No. Once a claim has been processed, there is no way to cancel it.
Commissions or subscriptions paid to Recoup are non-refundable.
No. Recoup makes no claim that you will receive a bank fee refund. Refunds are not guaranteed, vary on a case-by-case basis, and are the final decision of your financial institution. Recoup makes no representation that we will file a refund claim for any or all fees. We make no representation that we will file claims during any regular interval. The type and frequency of claims filing is at our sole discretion based on our experience and expertise with any number of variables including, but not limited to, your bank, your fee history, and past successful refund history. Average fees found and refunded based on most recent 90 days user data.
No. But they often do provide "good will" compensation. In our experience that ranges from 30-100% of fees incurred over the last 12 months based on any number of factors. Including, but not limited to, your fee history, your average balance, the bank's policies, etc. Banks care about their customers and this is how they show it.
Many banks take 30 days for a claim to be reviewed and resolved. However, some banks could take longer. There's no need to follow up with us - we promise we're on top of it and will let you know the result as soon as we know.
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4.8 out of 5 stars, Recoup Member Survey
Refunds are not guaranteed, vary on a case-by-case basis, and are the final decision of your financial institution. Recoup makes no representation that we will file a refund claim for any or all fees. We make no representation that we will file claims during any regular interval. The type and frequency of claims filing is at our sole discretion based on our experience and expertise with any number of variables including, but not limited to, your bank, your fee history, and past successful refund history.
If your account does not qualify for a free claim, you may be offered the opportunity to file a claim for a fee, in addition to, commissions on successful refunds.
Security is essential to everything we do at Recoup. Separate access controls are enforced at each layer of infrastructure. Multi-factor authentication is required for access to our infrastructure. All applications and user access logs are stored centrally and monitored. Recoup’s infrastructure regularly undergoes both internal and external network penetration tests, and third-party code reviews. Our technology has also completed a SOC 2 report. Recoup’s platform allows client requests using strong TLS protocols and ciphers. Communication between infrastructure and financial institutions is transmitted over encrypted tunnels. All client communication with banks utilize cryptographically hashed headers and timestamps to verify authenticity.
Third party information provided for product features, communications, and communications emanating from social media communities, email, data and other information available through Riddlic, Inc dba Recoup are meant for informational purposes only and are not intended as an offer or solicitation for the purchase or sale of any financial instrument or cryptocurrency or as an official confirmation of any transaction.
The information provided is not warranted as to completeness or accuracy and is subject to change without notice. Any information about the Recoup platform, e-mails, or any other communications, are meant for informational purposes only and are not intended as an offer, solicitation, or advertisement for Recoup or any goods or services offered by Recoup or third parties. The Recoup website provides its users links to social media sites and email. The linked social media and email messages are pre-populated. However, these messages can be deleted or edited by users, who are under no obligation to send any pre-populated messages. Any comments or statements made herein do not reflect the views of Riddlic, Inc. or Recoup, or any of their subsidiaries or affiliates.
|Refunds Final Decision of Your Financial Institution||REFUNDS NOT GUARANTEED||Refund Amounts Vary|