4.6 / 5.0 Net Promoter Score
On Recoup's Net Promoter Score Survey
"It only took 4 days for me to receive my fees back and it went directly to my account with no hassle."
"Recoup has already started to try to regain fees i've paid, and i've been a member for less than a week."
"Got refunds within a week."
"This is a great app! Very easy to use and it provided instant results!"
"Really was curious to see if I'd get any money back. Was doubtful. But, woke up today and received a nice email from Recoup. I checked my bank account and they got me $198 back on my debit card. Thank you!"
"Thank you so much. I appreciate that Recoup does what it says it will and has definitely been successful in getting me back some bank fees. I didn't realize I had so many until I joined recoup. Every dollar returned is a bonus!"
"Got $75 recouped from my checking account within 2 weeks!"
"I was seriously skeptical of this service as it seemed too good to be true. Though, I thought "what do I have to lose?" I signed up on Christmas Eve and 1/8/19 I was credited $260 back into my account! That's pretty incredible since if it weren't for this service I would not have even thought I could get these funds back! A+"
"Quick review of my accounts and they located several fees value upwards of $200 and immediately submitted the request. If I get anything back I’ll be happy. It’s just good to know there are options to track bank fees."
"At first I didn't think I was going to get a refund on my Bank of America Business Account. Then, I realized Christmas and New Years holidays probably delayed things a bit. Finally, this evening I had $70 refunded by Bank of America. Wow, I feel great 🎉!! Happy as can be!"
"I love how you are able to pull up all my accounts almost immediately."
"Awesome service they found over $200 and sent refund requests immediately. If I end up getting anything back it’d be even better."
"Excited to get all the refunds!!"
"They already know how much money I can get back So if they can get it through for me it would be so awesome!! Thanks for whatever you can do for me!!"
" I am happy with the prospects of getting my fees back."
"Signed up and so far they have submitted a claim and I might be getting $8.91 back. Wish I was getting thousands like everyone else LOL."
"Took me about 1 minute to create an account and add my bank account. Absolutely amazing. Recoup found $1,000+ in fees and it appears as if they've already submitted a claim! I'll be pleased even if I get $50 back. Wish me luck, crossing my fingers!"
"Wow, wow, wow. Never knew I needed Recoup in my life, but now I do!!"
Refunds Are Not Guaranteed
REFUND AMOUNTS VARY
REFUNDS FINAL DECISION OF YOUR BANK
¹Refunds are not guaranteed, vary on a case-by-case basis, and are the final decision of your financial institution. Recoup makes no representation that we will file a refund claim for any or all fees. We make no representation that we will file claims during any regular interval. The type and frequency of claims filing is at our sole discretion based on our experience and expertise with any number of variables including, but not limited to, your bank, your fee history, and past successful refund history.
Do not use Recoup if your bank balance has been negative for more than 14 days, if you have failed to make regular payments or are otherwise in default with your financial institution. Doing so may result in your financial institution closing your account. Recoup is not intended for people who are persistently or currently overdrawn and hoping a fee refund will bring their account current. Financial Institutions close accounts, with or without filing a bank fee refund claim by yourself or through Recoup, when account balances are negative for anywhere from 14-90 days. Do not use Recoup if you feel you have overused fees at your bank. Doing so may result in you bringing this to your bank’s attention sooner than otherwise — resulting in your bank closing your account. Recoup is intended only for people who have current accounts in good standing with their financial institution seeking to get some fees refunded as a courtesy.
Security is essential to everything we do at Recoup. Separate access controls are enforced at each layer of infrastructure. Multi-factor authentication is required for access to our infrastructure. All application and user access logs are stored centrally and monitored. Recoup’s infrastructure regularly undergoes both internal and external network penetration tests, and third-party code reviews. Our technology has also completed a SOC 2 report. Recoup’s platform allows client requests using strong TLS protocols and ciphers. Communication between infrastructure and financial institutions is transmitted over encrypted tunnels. All client communication with banks utilize cryptographically hashed headers and timestamps to verify authenticity.
Third party information provided for product features, communications, and communications emanating from social media communities, email, data and other information available through Riddlic, Inc dba Recoup are meant for informational purposes only and are not intended as an offer or solicitation for the purchase or sale of any financial instrument or cryptocurrency or as an official confirmation of any transaction.
The information provided is not warranted as to completeness or accuracy and is subject to change without notice. Any information about the Recoup platform, e-mails, or any other communications, are meant for informational purposes only and are not intended as an offer, solicitation, or advertisement for Recoup or any goods or services offered by Recoup or third parties. The Recoup website provides its users links to social media sites and email. The linked social media and email messages are pre-populated. However, these messages can be deleted or edited by users, who are under no obligation to send any pre-populated messages. Any comments or statements made herein do not reflect the views of Riddlic, Inc. or Recoup, or any of their subsidiaries or affiliates.
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